All accounts have disappeared from One Step Update. Nothing updates. What happened?

Question

I use Windows R37.67 Build 27.1.37.67.  No matter how I access One Step Update, the only options are to update price quotes and Quicken vault.  No accounts are even showing on the update screen to choose.  What happened?

Sherlock · Accepted Answer

One possibility is you have opened a copy of the Quicken file:

Sherlock · Accepted Answer

There are a few ways.  For example, you may exit Quicken and use Windows File Explorer (press Windows + E).

Before attempting open an earlier copy of the Quicken File, I suggest deleting the cloud account associated with the Quicken file.  Note: You need to open another Quicken file to delete the appropriate cloud account.  You may want to review: https://www.quicken.com/support/how-edit-or-delete-your-cloud-datasets-quicken-windows