Apple card

Zoolook

KMC Music said:

So, is the problem with Goldman Sachs or with Quicken? Anyone know?

Thanks.

Very likely Apple.

KMC Music

I've been through tech support with all three (Apple, Goldman Sachs and Quicken). Quicken says "We are experiencing some issue with the imports. I'm creating a ticket about this so we can escalate it. I apologize for the inconvenience."

KMC Music

Seems to be related to this: https://community.quicken.com/discussion/7905187/new-01-03-22-qfx-web-connect-files-not-importing/p1?new=1

Elgin Mason

I can not load my Apple Card transactions in Quicken. It said Web Connection has been disconnected. I chatted with Quicken and was told Apple no longer support Quicken. Is that true?

michaeljscott

I'm having the same problem today. this really sucks.

bobk119

I have the same problem today after updating Quicken. Please fix ASAP. After the delay in getting this functionality initially enabled last year which was disappointing it has worked fine. I haven't found any way for Apple Cards to use web connect there has only been this monthly .qfx download option so it is more important that it works.

Zoolook

I just tried to import my Apple Card transactions manually both by QFX and OFX and get this error:


Quicken Mac 6.6.0

Ramias

This was a QFX import and not a web connect. what was "dropped"?

RickB_Mac

This is a deal breaker, Quicken folks. Please get this fixed. Why use Quicken if I can't import the transactions from the QFX file provided by Apple Card?

Mike59

It's been working for me fine until this now. Apple Card doesn't show up in the Banking Institutions when I try to reset my connection because of following error. "Quicken is unable to update this account because Web Connect support for your financial institution has been either temporarily, or permanently discontinued [CC-885]."

tomstrader

I second this and completely agree with Papa L., Ramias, and RicB_Mac.  Even the CSV import doesn't work.  Being able to Import QFX and CSV files is the minimum for any financial management software.  It's literally the minimum.

tomj@vanirmail.com

same problem with Apple Card. Quicken is unable to update this account because Web Connect support for your financial institution has been either temporarily, or permanently discontinued [CC-885].

McCookies

Same problem. Makes no sense that I can't manually import a QFX file into the software because 'Web Connect' isn't working. Web Connect has never worked for the Apple Card!

danielrmorel

Quicken is unable to update this account because Web Connect support for your financial institution has been either temporarily, or permanently discontinued [CC-885]. - I have exactly the same problem today it worked fine for the past 18 months and then today when I try to import my data for February I receive the above message.

danielrmorel

I tried to trick the system from Quicken by selecting a bank and having the bank being able to receive a QFX file which I downloaded from my phone (as usual) - I'm able to drop the QFX file but still the message is the same about web connect

Gene50

I am new to this forum. Is someone going to fix this or provide feedback. Does Quicken monitor these problems? I use this feature extensively and do not understand why a manual import of transactions using a QFX file is being blocked by Quicken. How do I get this feature back. Please advise in steps and timeframe to resolve this issue.

frank6

same problem. between apple not allowing automatic download like every other card in the world and quicken not working... why do I do this this to myself

billpiper

Amazing that it still works with Quicken for windows. Go figure

jmac007

Same issue here. Really a problem if it persists

ZamazingT

QUICKEN: WHY? Are you kidding me? It has worked every month - still works in Windows. At minimum, you have a responsibility to notify your users, so we don’t spend excessive time trying to make it work, to include when the issue will be solved, if you are going to solve the issue. Is there a work-around? Very frustrating.

bbebop

I'm getting the following error message when attempting to import the latest AppleCard QFX file:

"Download unavailable! Quicken is unable to update this account because Web Connect support for your financial institution has been either temporarily, or permanently discontinued [CC-885]."

Any help is appreciated!

Thanks!

BJL

same problem here.

Marcus Molina

Same problem here. Who's going to respond/fix - Quicken or Goldman Sachs?

RMat

Same problem "Quicken is unable to update this account because Web Connect support for your financial institution has been either temporarily, or permanently discontinued"

This was working without any issues since I installed Quicken last year. Please fix this.

SRC1954

Same.

kbajura

I'm in the same boat. Wow! Not cool Apple.

M Trapani

Same problem. I just updated quicken as prompted. Is this a quicken problem or apple problem?

mboltz802

Quicken, you *really* need to fix this issue. It's not like GS and Apple are small companies; this is a popular card. Ages ago in Quicken I used to be able to import a QFX *without* having it tied to an online institution, but at least I could have less data entry and tedious reconciliation!! Why is it that Quicken 2005 could do something that Quicken 6.6 (2022) cannot?!

I had the OBSOLETE, but before I understood the full implications tried to "fix" it, and now I get the "Quicken is unable to update this account because Web Connect support for your financial institution has been either temporarily, or permanently discontinued [CC-885].", *even if I disconnect the account*.

fredless

Me too. Weird. Just started.

SK2020

Same problem here. Stopped working. Apple Card no longer found on Quicken list so import won't occur.