having issues with Capital One

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lenpet457
lenpet457 Member ✭✭
edited March 2022 in Download, Add/Update Accounts (Windows)
Program keeps telling me to authorize by accounts to download but doesn't update. anyone else having this issue

Answers

  • Quicken Anja
    Quicken Anja Moderator mod
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    Hello @lenpet457,

    Thank you for reaching out to the Community and telling us about your issue, though I apologize that you are experiencing this.

    This is a known issue that we have opened an escalation ticket with our service provider for. While the investigation remains ongoing, please, refer to this open Community Alert for any and all updates.

    I apologize for any inconvenience this may cause in the meantime! Thank you.

    -Quicken Anja
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  • leishirsute
    leishirsute Member ✭✭✭✭
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    I've been getting more and more frequent CC-501 errors for Capital One cards accounts.  It takes several retries for a download to work.  The CC-501 problem is becoming very regular.

    Deluxe R55.26., Windows 10 Pro

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