having issues with Capital One

lenpet457
lenpet457 Quicken Windows Subscription Member ✭✭
edited March 2022 in Download, Add/Update Accounts (Windows)
Program keeps telling me to authorize by accounts to download but doesn't update. anyone else having this issue

Answers

  • Quicken Anja
    Quicken Anja Moderator mod
    Hello @lenpet457,

    Thank you for reaching out to the Community and telling us about your issue, though I apologize that you are experiencing this.

    This is a known issue that we have opened an escalation ticket with our service provider for. While the investigation remains ongoing, please, refer to this open Community Alert for any and all updates.

    I apologize for any inconvenience this may cause in the meantime! Thank you.

    -Quicken Anja
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  • leishirsute
    leishirsute Quicken Windows Subscription Member ✭✭✭✭
    I've been getting more and more frequent CC-501 errors for Capital One cards accounts.  It takes several retries for a download to work.  The CC-501 problem is becoming very regular.

    Deluxe R59.18, Windows 11 Pro

This discussion has been closed.

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