christyawoodward Member ✭✭
edited March 2022 in Errors and Troubleshooting (Windows)
This is beyond ridiculous. I don't know WHAT is going on but I have been getting errors for Cap 1 for over a month now. When I get to the "you have to authorize my accounts" page and hit next, sign in, and authorize all my accounts (which, by the way, are already checked off) ---the "authorizing box" pops up, then the "redirecting box" pops up and then blam....back to the "WOMP WOMP "Sorry, We encountered and error. (It's not your fault.)" and I see Quicken is having trouble connecting to Cap 1 360----which is interesting because suddenly I get a flurry of emails from Cap 1 notifying me that my accounts have been connected to Quicken. What [Removed - Language] is going on? and when is this going to be fixed?
Thank you for reaching out to the Community and telling us about your issue, though I apologize that you are experiencing this.
This is a known issue that we have opened an escalation ticket with our service provider for. While the investigation remains ongoing, please, refer to this open Community Alert for any and all updates.
I apologize for any inconvenience this may cause in the meantime! Thank you.
This discussion has been closed.