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Synchrony account issue

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This discussion was created from comments split from: Synchrony Bank.

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Planethill

My Synchrony accounts do this as well, and have for awhile. It's a pain.

Two companies, each blaming the other. We the customer, gets stuck in the middle.

Quicken Paloma

Hello @Planethill,

Thank you for reaching out to the Quicken Community. We apologize you are having this issue. To better assist you more information is needed. For example, what error codes or messages are you receiving? Also could you please let us know what instance you are using to connect? A visual example is below.

Image: https://us.v-cdn.net/6031128/uploads/editor/ym/yszwasug4zho.png

Please elaborate so that we may move forward in diagnosing the issue at hand.

-Quicken Paloma

cynthia T

the problem as i see it is that every card, Lowes, JCPenny, Sams Business, Lazyboy, Walgreens, all have different urls for their accounts. these vendors either don't appear on the quicken list or the URL is wrong. The Quicken dropdown needs to be updated to reflect the correct vendor URL

NotACPA

It's Synchrony's decision, not Q's, as to how they want their cards listed. Complain to them ... or simply drop the card and let them know why.