CC-501 error AND completed updates but with no transactions
I started using quicken on Saturday, 2/12. Added all my accounts, worked perfectly. Today, not so much. Getting CC-501 errors (Capital One, Citi, BofA) and, even for those that don't have an error, 0 new transactions are reported (which is not possible). I opened a chat with customer service, then promptly forgot about it and they actually called me (color me impressed). Not impressed with the advice though, which was "wait 24 hours" and if it still doesn't work "wait some more". wut? I'm seeing now that this issue is pretty pervasive--lots of posts, some regarding particular banks. Has anyone found a workaround? I'm baffled by Quicken's posting weekly updates on one of the threads saying the issue is not resolved and they have no ETA for a fix (how is this a way to run a company? isn't there a smart programmer that can figure it out?). I did find one mention that this is related to the Express Web Connect method for updating. Has anyone found success in switching to Direct Connect?
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