If I transfer from one account to another quicken gets confused

Question

If I transfer from one account to another quicken gets confused when downloading transactions . Quicken Starter

Chris_QPW · Answer

If all you do is turn off “scan downloaded transactions” Quicken won’t try to guess what are transfers and try to connect them, so you will end up with a deposit in one account and a withdraw in the other that aren’t “linked”.

What categories they get is really determined by “timing” and what you do with the categories.

There is actually a few possibilities.* You pre-enter the transfer (maybe using a reminder), and as such both of the downloaded transactions get matched to that transaction.
* This one is going to really depend on the timing.  Say this is a credit card payment.  In that case it is unlikely to appear in both accounts at the same time.  So, say I download the payment in the credit card, and I set the category to [Checking Account].  That will create a linked transfer transaction in the checking account.  And then when it downloads the payment in the checking account Quicken would just match that transfer.  If both of these transactions downloaded at the same time there will be a problem.  You will already have a transaction in both accounts and if you set the category in one of them to [Other account] that will create another “linked transfer” transaction in the the other account duplicating the one that is already there.
* If one didn’t care about linked transfers they could use any regular category they liked on both transactions.  This would would be correct “double book accounting wise” where the deposit offsets the withdrawal in the other account. But it isn’t what most Quicken users would expect, as a “transfer”.

T.Day · Answer

> @Boatnmaniac said:
 > Please provide more detail about what "confused" means.

Sure, I realize my question is a little vague .So here goes. When I transfer money from MY Checking to my Daughters checking, Quicken will sometimes show it in my account but not Hers, or the other way around. Also once on the same day I made two $20 transfers to Her account and Quicken erased one of them. Another time I received a Zelle deposit from a friend and then I transferred it into my savings. Quicken erased the deposit but kept the transfer. I thought it might be the renaming rules but I deleted most of the rules and it keeps happening .

T.Day · Answer

That sounds like exactly whats happening. I'm going to try your suggestion of turning on "confirm preference"  What would happen if I turn off "scan downloaded transactions" ?