cc-501 trying to resetup CapitalOne

VTron21
VTron21 Quicken Windows Subscription Member ✭✭✭
edited March 2022 in Download, Add/Update Accounts (Windows)
This has been going on 2 weeks now. I've been having errors downloading from CapitalOne. I tried removing the online setup and adding them back, but I am always met with CC-501. I do actually get an email from CapitalOne saying account linked successfully. The Odd thing. My Wife has cards under her own account in the same file and they download without much issue. Occasionally giving me a CC-501 but on retry it will download.

[Removed - Rant]

Comments

  • Quicken Anja
    Quicken Anja Moderator mod
    Hello @VTron21,

    Thank you for reaching out to the Community and telling us about your issue, though I apologize that you are experiencing this.

    This is a known issue that our teams have opened an escalation ticket for with our service provider. While the investigation remains ongoing, please refer to this Community Alert for any and all available updates.

    We apologize for any inconvenience in the meantime! Thank you.

    -Quicken Anja
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  • Unknown
    Unknown
    edited February 2022
    This content has been removed.
This discussion has been closed.

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