When is this issue going to be fixed - Capital One CC-901/501/502

JohnnyBeGood
JohnnyBeGood Quicken Windows Subscription Member ✭✭
edited March 2022 in Download, Add/Update Accounts (Windows)
"Quicken Jared just added a comment in Alerts, Online Banking & Known Product Issues: ONGOING 2/15/22 Capital One CC-901/501/502 or Prompt to Re-Authorize Accounts"

This has been going on since October 2021! It needs to be fixed! You could have rewritten that whole section by now. You took my subscription fees in Dec.

Please get this fixed! Otherwise, why do I need Quicken???

Comments

  • Quicken Anja
    Quicken Anja Moderator mod
    edited February 2022
    Hello @JohnnyBeGood,

    Thanks for taking the time to visit the Community.

    Any and all available information and updates regarding this issue have been and will be posted in the Alert you referenced above. Unfortunately, we do not have any further details available beyond what has already been posted in the Alert.

    We apologize for the inconvenience! Thank you.

    -Quicken Anja
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  • Lorraine A
    Lorraine A Quicken Windows Subscription Member ✭✭
    edited March 2022
    I am frustrated also. This is not what I expected when I re subscribed. I think a pro-rated refund is due once this is straightened out.
    Lorraine
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