American Express Sync Issue

jeff.krask Member ✭✭
Version 6.6.0 (Build 606.43140.100). - No longer able to log in to any American Express accounts - Is there a fix for this? Tried resetting and updating login.


  • Quicken Jasmine
    Quicken Jasmine Moderator mod
    Hello @jeff.krask,

    Thank you for contacting the Community, I am sorry that you are experiencing this issue and I understand that it can be frustrating.

    In order to further assist you, I require some more information. What exactly occurs when you try to log in to your American Express accounts? Do you receive any sort of error message or code? When did this error begin to occur? 

    I look forward to hearing your response. 
    Quicken Jasmine

    -Quicken Jasmine

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  • RickO
    RickO SuperUser, Mac Beta Beta
    For a regular Amex account, if you are connecting with Quicken Connect, change it to Direct Connect using Financial Institution name "American Express". This is free for Amex users and will improve your connection. To change it, open the account Settings > Downloads and click the Change Connection Type button. Be sure to click the Options button to see the Direct Connect option.
    Quicken Mac Subscription; Quicken Mac user since the early 90s
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