Always resetting the connection with my financial institution (Capital One)

About a month ago, there was a Quicken update. After that update, my daily routine is to reset the connection with Capital One. It says SUCCESS! BUT...Quicken no longer shows downloaded transactions, so I can't match and clear. I have 5 Captial One accounts. Any suggestions?

Answers

  • Quicken Anja
    Quicken Anja Moderator mod
    Hello @mshadrick,

    Thank you for reaching out to the Community and telling us about your issue, though I apologize that you are experiencing this.

    This is a known issue that our teams have opened an escalation ticket for with our service provider, though we do not have an ETA on when a solution will be available. While the investigation remains ongoing, please refer to this Community Alert for any and all available information and updates.

    We apologize for any inconvenience in the meantime! Thank you.
    -Quicken Anja
  • mshadrick
    mshadrick Member
    Glad to hear you're aware of the situation. Thank you.
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