Update Accounts make transactions disappear

Chrisscia
Chrisscia Quicken Windows Subscription Member
When I update accounts transactions that are on today and tomorrow in the calendar view will disappear like they were not ever entered, they are income and bill reminders that I have already entered in the account register.

Comments

  • Quicken Anja
    Quicken Anja Moderator mod
    Hello @Chrisscia,

    Thank you for taking the time to visit the Community and telling us about your issue, though I apologize that you are experiencing this.

    If you haven't already, I suggest that you please try validating and/or super validating your data file. However, I do recommend that you first save a backup file prior to performing these steps.

    Validate
    1. File
    2. Validate and Repair File...
    3. Validate File
    4. Click OK
    5. Close the Data Log
    6. Close Quicken (leave it closed for at least 5 secs)
    7. Reopen Quicken and see if the issue persists.

    Super Validate:
    1. File
    2. Hold CTRL + Shift and click Validate and Repair File...
    3. Super Validate File
    4. Click OK
    5. Close the Data Log
    6. Close Quicken (leave it closed for at least 5 secs)
    7. Reopen Quicken and see if the issue persists.

    I hope this helps!

    -Quicken Anja
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