Credit Card Incorrectly Calculating Transaction Entries

System
System Member admin
This discussion was created from comments split from: Quicken Adds instead of subtracting.

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  • bhaywood
    bhaywood Member ✭✭
    I am having the same problem. On my credit card account when I enter a payment it ADDS to the balance rather than SUBTRACTING. As a result, my account is now about $4500 in error. Which makes Quicken useless.
  • NotACPA
    NotACPA SuperUser ✭✭✭✭
    @bhaywood, are you new to Quicken?  Have you EVER reconciled this account?
    What $ columns are you using in this account?
    Use of the AMOUNT column is tricky, and error-prone.  It's much cleaner if you use the Payment and Deposit columns instead.
    Also, in the last (most recent) transaction in the account, what COLOR is the amount in the Balance column.
    Q user since DOS version 5
    Now running Quicken Windows Subscription, Home & Business
    Retired "Certified Information Systems Auditor" & Bank Audit VP
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