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Credit Card Incorrectly Calculating Transaction Entries

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This discussion was created from comments split from: Quicken Adds instead of subtracting.

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bhaywood

I am having the same problem. On my credit card account when I enter a payment it ADDS to the balance rather than SUBTRACTING. As a result, my account is now about $4500 in error. Which makes Quicken useless.

NotACPA

@bhaywood, are you new to Quicken? Have you EVER reconciled this account?

What $ columns are you using in this account?

Use of the AMOUNT column is tricky, and error-prone. It's much cleaner if you use the Payment and Deposit columns instead.

Also, in the last (most recent) transaction in the account, what COLOR is the amount in the Balance column.