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When downloading transactions from Bank of America cc-508

Using version R38.30
When trying to download transactions from quicken, quicken reports that Bank of America is prompting a pop-up blocking completion of the connection.
I found that I also get the pop-up when I try to connect using Chrome. Bank of America says I need to call a number to get a authorization code. But when I connect using edge it doesn't? Takes me straight to my accounts page.
So now I m not sure if this is an issue with Bank of America or Quicken?
I've tried delete all the cookies and catch and resetting my accounts in Quicken. No difference.

Anyone else have this problem?


  • Quicken Anja
    Quicken Anja Moderator mod
    Hello @Mac_Bird,

    Thank you for reaching out to the Community and telling us about your issue, though I apologize that you are experiencing this.

    If you haven't already, please take a moment to review and follow the error-specific troubleshooting instructions found in this support article regarding error CC-508.

    I hope this helps!
    -Quicken Anja
This discussion has been closed.