Attachment sync error (Q Mac)

BatDad70
BatDad70 Member
I am unable to correct an Attachment sync error. I have checked the logs and found which transaction it is. I have deleted the attachment and reattached, and still no resolution. I spoke to tech support but have not heard back as they were stumped.

Has anyone had this problem? Any idea how to resolve? Aside from just clicking "I'll check it later", everything else works fine, and this error only occurs on my Mac, not on mobile.

Answers

  • Quicken Jasmine
    Quicken Jasmine Moderator mod
    Hello @BatDad70,

    Thank you for contacting the Community. I am sorry that you are experiencing this error. 

    Before I can further assist you, I require some more information. What version of Quicken are you running on your Mac? You can see this by going to Quicken>About Quicken. What is the attachment sync error that you are receiving? Could you post a screenshot of the error? What steps are you performing that produce this error?

    I look forward to hearing your response.

    -Quicken Jasmine

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