Downloaded transactions not appearing in Quicken

As of yesterday, when I download transactions from Chase or Amex using qfx format, the red flag shows up in the account list and the "online balance" is updated, but individual transactions are missing. Can't find them anywhere. Any suggestions?
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  • Quicken Anja
    Quicken Anja Moderator mod
    Hello @merryolduser,

    Thank you for taking the time to visit the Community and telling us about your issue, though I apologize that you are experiencing this.

    If you haven't already, please take a moment to review and follow the troubleshooting instructions found in this support article regarding this topic.

    I hope this helps!
    -Quicken Anja
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