Inability to import CSV takes 2 stars off Quicken's worth to me.
I can't believe that when I decide to take up online bookkeeping with a highly reputed software company like Quicken, I discover after investing a year's subscription and hours of entering transactions that this software will not import CSV files. The desktop app appears able to import a variety of formats, but tech support warned me (and my experience confirmed) that I would only actually be able to import QFX and QXF files-- also known as proprietary Quicken formats. My goal was to literally enter transactions for the entire year of 2021. This should not be out of the realm of possible. My bank allows me to export both CSV and OFX formats, both which Quicken Desktop displays as possibilities for import. The tech support agent himself suggested I may have to use third party software to convert the format for import. Really, I actually _paid_ for this? After agonizing over the decision to subscribe, I'm thinking I should have stuck to my Excel worksheet. Does anyone else think this is hack enough as to complain to the BBB? I feel like they're misrepresenting themselves by giving the impression you can easily import everything you need. Can Quicken explain a good reason why they won't support the most available formats for importing financial data? :s
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