Still unable to add a loan account

Adam Pressman
Adam Pressman Member ✭✭
edited April 2022 in Download, Add/Update Accounts (Windows)
An almost year old thread is at https://community.quicken.com/discussion/7890325/unable-to-add-a-loan-account

No resolution. Problem still exists.

Answers

  • Frankx
    Frankx Quicken Windows Subscription SuperUser ✭✭✭✭✭
    Hi @Adam Pressman

    Did you try the solution that was mentioned in the thread you have cited - specifically, did you try starting a new Quicken datafile and then try to add the loan account to that?  If you do that, and the loan can be created, it is an indication that there are issues with your current datafile. 

    If that is the case, you could then try doing a "file validation" (and potentially a "super validation" if the "file validation" doesn't fix it).

    Frankx

                            Quicken Home, Business & Rental Property - Windows 10-Home Version

                                             - - - - Quicken User since 1984 - - - 
      -  If you find this reply helpful, please click "Helpful" (below), so others will know! Thank you.  -

  • Sherlock
    Sherlock Quicken Windows Subscription Member ✭✭✭✭
    edited March 2022
    If the issue is not resolved by performing the Copy and Validate Instructions as described in:  https://www.quicken.com/support/advanced-data-file-troubleshooting-correct-problems-quicken-windows,  I suggest you report the issue to Quicken: select Help > Report a problem...

    Your post is the seventeenth discussion on this topic since December 2019 that I am aware of.  We've been informed that all of the data files Quicken has received thus far with this issue have been resolved by performing the Copy and Validate.
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