Online bank transaction sync as of last year.

Question

Hey, I am a old user and the membership expired at the end of last year, I re-purchased the member in March. But when I updated my bank account, I found all the update saying that it's updated as of Dec 30, 2021. So no new transcation downloaded. How to fix this?

Quicken Jasmine · Answer

Hello @ffp421,

Thank you for contacting the Community with this question, I am sorry that you are experiencing this.

As tedious as it may be, I suggest starting out by deactivating and reactivating all of your active accounts in order to re-establish the connection between Quicken and your Financial Institution(s).

Here is a link to a support article that discusses deactivating and reactivating accounts. Before attempting these troubleshooting steps it is recommended to save a backup of your current data file just in case something were to go awry.

Please let me know how this goes for you, I look forward to hearing your response.