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Quicken Classic for Windows
Use memorized payee from toolbar
mootz
I am running Windows 10 latest update and Quicken starter with latest update. Problem... using ‘customize toolbar’ I add 'use a specific memorized payee' to the toolbar. When I select the icon from the toolbar, it works by adding the payee to the account register. But, after running ‘one step update’ successfully and then select one the specific memorized payee icons from the toolbar, I always get the message ‘transaction no longer available. would you like to redefine this icon?’ It then works after redefining it, but when I run ‘one step update again, I get the same issue.
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UKR
Several weeks ago you asked the same question:
https://community.quicken.com/discussion/comment/20247127#Comment_20247127
Other than the suggestion I gave you on how to get around this issue I can only suggest that you call Quicken Support on the phone and report this as a possible bug. Let them do a screen share session with you to review the situation on your computer, to determine the nature of the problem and to figure out how to fix it.
Quicken Support:
To contact Quicken Support, please use this link only:
https://www.quicken.com/support#contact-support
and select Chat or Phone support.
Support is only available during
posted hours of operation
The phone number can be found at the support website.
To start Chat or see the support phone number, your browser must allow popup windows from
https://www.quicken.com
See
https://community.quicken.com/discussion/7870684/faq-talk-to-support-does-not-respond#latest
If you are eligible for Premium Support (purchased separately or included as part of your subscription to Quicken 2018+ Premier or HB&R) call the number that can be found at the top of your My Account page at
https://www.quicken.com/my-account
(US) or
https://www.quicken.com/canada/my-account
(Canada) next to "Quicken Premium Support" when you log in with your Quicken ID. Place the call using the phone whose number is recorded in your account profile.
Other links or phone numbers found elsewhere on the Internet, even in some posts or emails received from other Community members, may not be from Quicken or may not be up-to-date. Use those at your own risk.
Unlike other so-called "Quicken support providers", the real Quicken Support is free for all currently supported versions.
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