Register for all accounts only goes back one year.

SMCHome

I noticed today while searching for a several year old transaction, that my register only goes back one year.
It is very possible in the past I set this up to archive transactions but, I'll be darned if I can find any option to do this or to stop it from happening. I''m hoping all the transactions are archived somewhere and I will be able to restore them.
Anyone that can offer some helpful advice is greatly appreciated!
Thanks,
Steve

Quicken Jared

SMCHome said:

I noticed today while searching for a several year old transaction, that my register only goes back one year.
It is very possible in the past I set this up to archive transactions but, I'll be darned if I can find any option to do this or to stop it from happening. I''m hoping all the transactions are archived somewhere and I will be able to restore them.
Anyone that can offer some helpful advice is greatly appreciated!
Thanks,
Steve

Hello @SMCHome, 

I am sorry to hear about this issue with register entries. Thank you for reaching out regarding this problem and speaking with us about it here on the Quicken Community.

First, I want to be sure that there are not any filters preventing the transactions from being viewed. If possible, try clicking Reset just above the register itself. Also, click on the box labelled Date at the top of the associated column so that the triangular arrow next to it is facing downward. This will ensure that your sorting is organized from oldest to newest in the register. Lastly, are you noticing this issue across multiple accounts, associated with multiple Financial Institutions?

I look forward to hearing more from you about this.

Thank you,

Quicken Jared 

splasher

If you are in the "All Transactions" register, it automatically starts with a filter set for last 12 months:

Check your actual account's register and you should see the rest of your transactions.

Frankx

Hi @SMCHome,

At the end of the calendar year, a lot of folks decide that they don't need prior year data in their current datafile and so they archive prior years.  Is it possible that you did this?  If so, and if you saved a copy of your datafile before you did the archive, you could restore from your backup.  However that will leave you starting over as of 1/1/22 and you'll need to enter all information over again from that date.

If, on the other hand, that's not what happened, please give us more details and we'll see what other options may be available, if any.

Frankx

Quicken Jared

SMCHome said:

I noticed today while searching for a several year old transaction, that my register only goes back one year.
It is very possible in the past I set this up to archive transactions but, I'll be darned if I can find any option to do this or to stop it from happening. I''m hoping all the transactions are archived somewhere and I will be able to restore them.
Anyone that can offer some helpful advice is greatly appreciated!
Thanks,
Steve

Hello @SMCHome, 

I am sorry to hear about this issue with register entries. Thank you for reaching out regarding this problem and speaking with us about it here on the Quicken Community.

First, I want to be sure that there are not any filters preventing the transactions from being viewed. If possible, try clicking Reset just above the register itself. Also, click on the box labelled Date at the top of the associated column so that the triangular arrow next to it is facing downward. This will ensure that your sorting is organized from oldest to newest in the register. Lastly, are you noticing this issue across multiple accounts, associated with multiple Financial Institutions?

I look forward to hearing more from you about this.

Thank you,

Quicken Jared 

splasher

If you are in the "All Transactions" register, it automatically starts with a filter set for last 12 months:

Check your actual account's register and you should see the rest of your transactions.

SMCHome

Thanks for your help. I’m feeling a little silly right now, it turns out I did have a filter set for “Last 12 months” rather than “All Dates”for the register.
Not sure how I didn’t see these filters earlier, but thanks again for responding Frankx and Quicken Jared!

Quicken Jared

SMCHome said:

Thanks for your help. I’m feeling a little silly right now, it turns out I did have a filter set for “Last 12 months” rather than “All Dates”for the register.
Not sure how I didn’t see these filters earlier, but thanks again for responding Frankx and Quicken Jared!

@SMCHome,

It is our pleasure to be of assistance, and it is nothing to be ashamed of. I am simply pleased that we were able to resolve the issue. Thank you for taking the time to update us on this change in circumstances, and thanks to @Frankx and @splasher for all of the help provided in this discussion.

Feel free to reach out with any additional questions or concerns.

Thank you,

Quicken Jared