Updates to unresolved Schwab issues? (Investment account value incorrect - cash related?)
Now that taxes are sent out, I figured I would revisit some unresolved Schwab issues, which recent updates have neither addressed nor resolved.
In short, ever since the Schwab changes in November, one of our two Schwab investment accounts has a wildly inaccurate balance, while the other seems to be just fine. The inaccuracy appears to be mostly(?) related to the cash balance, which shows as drastically higher than it should be (I wish!). Not counting cash, the account total is basically correct.
Interestingly, when I was last able to try some troubleshooting, I created a fresh data file, and added just the Schwab accounts. Those balances, including cash, were correct. I would really rather not have to start anew, as we have lots of historic data in Quicken at this point.
The most active discussion I knew of was closed at the end of January, with no note from @[email protected]"Quicken Sarah", who had been very responsive up until then. Sarah even asked us to submit bug reports tagged with "CTP-3088" to track the issue. (I know that's categorized as a Windows discussion, but seemed to mix both Windows and Mac, being related to the interface with Schwab.)
I'm mostly a novice at this, so it's hard to deduce what's going on. There's no single or group of transactions that seems to be the cause, though I could easily be missing it.
Frankly, I just want my Schwab balances to be correct and for Quicken to give me the overall picture of our investments. Unfortunately, that hasn't been the case for several months.
Does anyone have any updates? I searched the forum and there are lots of short discussions and posts without a reply, but nothing seeming to suggest progress or a resolution. If anyone can point me to one, I'd appreciate it.
This discussion has been closed.