TD Ameritrade download not working

bkhop
bkhop Quicken Windows Subscription Member
edited April 2022 in Download, Add/Update Accounts (Windows)
It appears that the download from TD Ameritrade has stopped working sometime late last week. Haven't changed passwords or anything but am getting the OL-332-A error. Am able to log directly into TD Ameritrade website as usual. Quicken data file validates without any errors. Anyone have any thoughts?

Answers

  • Quicken Anja
    Quicken Anja Moderator mod
    Hello @bkhop,

    Thank you for reaching out to the Community to tell us about your issue, though I apologize that you are experiencing this.

    If you haven't already, please take a moment to review the error-specific guidance found in this support article regarding error OL-332.

    As stated at the bottom of the article; "If you are still receiving the error, and you believe that the Customer ID and password are correct, please contact the financial institution for further assistance."

    "OL" errors are Direct Connect errors. Direct Connect is a connection method that uses the bank server in order to connect which we, unfortunately, do not have access to. If they state they cannot assist, then an escalation with the financial institution may be necessary. 

    I apologize for any inconvenience! Thank you.

    -Quicken Anja
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