Register report missing entries

jgtibbs
jgtibbs Member ✭✭
edited May 5 in Reports (Windows)
Register report for checking account drops off last 3 1/2 YEARS of entries.

I've been generating these reports for many years with no issues, now no joy.
I've tried most of the usual suspects but getting same result. Paying special attention to customized selections but to no avail.
Any ideas?...recently did an update so that always makes me suspicious when things go south after an update.

Answers

  • NotACPA
    NotACPA SuperUser ✭✭✭✭
    What Q product are you running and what BUILD of that product.  Do HELP, About Quicken for this info.
    Q user since DOS version 5
    Now running Quicken Windows Subscription, Home & Business
    Retired "Certified Information Systems Auditor" & Bank Audit VP
  • Sherlock
    Sherlock SuperUser ✭✭✭✭✭
    Do not trust the includes all/any option on tabs of the Customize window of a report.  The feature was added relatively recently and does not reliably determine whether all the items are selected. 

    To prevent Quicken from incorrectly defaulting to the all/any option in a Saved report, I suggest unchecking an unhidden item for each tab.
  • jgtibbs
    jgtibbs Member ✭✭
    edited April 3
    > @NotACPA said:
    > What Q product are you running and what BUILD of that product.  Do HELP, About Quicken for this info.
    Quicken (Deluxe) Windows Home (CD)
    Version R39.23
    Build 27.1.39.23
  • NotACPA
    NotACPA SuperUser ✭✭✭✭
    Are you creating that report by clicking the gear icon across from the account name, and then clicking the "Print Transactions" option?  Are the dates for that option set correctly?
    Have you tried REPORTS, Banking, Transaction and selecting only the checking account?
    And, I'm assuming that there ARE actually such transactions in the account.
    Q user since DOS version 5
    Now running Quicken Windows Subscription, Home & Business
    Retired "Certified Information Systems Auditor" & Bank Audit VP
  • jgtibbs
    jgtibbs Member ✭✭
    Yes. After opening account, I click on the "gear," then "More Reports", then "Register Report", then "Custom Dates" under "Date Range".
  • NotACPA
    NotACPA SuperUser ✭✭✭✭
    edited April 3
    And have you tried the REPORTS, Banking ... option?
    And did you confirm that the "Custom" date range was set properly?  It will probably be set to the last time that the report was used.
    Q user since DOS version 5
    Now running Quicken Windows Subscription, Home & Business
    Retired "Certified Information Systems Auditor" & Bank Audit VP
  • jgtibbs
    jgtibbs Member ✭✭
    Yes on the Banking report and double-checked the custom date.
    I’ll try again when back in town…thanks for the suggestions.
This discussion has been closed.