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Citibank CC-506

Jeff Hendrickson

Citibank 'One Step Update' failing (CC-506). The Quicken-standard troubleshooting procedures do not resolve the issue.

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Comments

Quicken Jasmine

Hello @Jeff Hendrickson,

Thank you for contacting the Quicken Community, I do apologize that you are experiencing this CC-506 error.

You stated that the troubleshooting procedures did not resolve the issue, however, I would like to confirm that you were using this Support Article when attempting to reach a resolution.

If the above-linked FAQ was indeed the steps that you attempted and the issue remains, then I advise contacting Quicken Support directly so they may escalate the situation.

The Quicken Support phone number can be found through this link here. Phone support is available from 5:00am PT to 5:00pm PT, Monday through Friday.

Thank you!

geoffb12

I am having the same issue and tried the steps outlined in the linked support article. I am still having the issue on my end.