Citibank not updating

Cherin
Cherin Quicken Windows Subscription Member
edited May 2022 in Download, Add/Update Accounts (Windows)
I've seen a bunch of posts about Citibank not loading transactions. This is happening to me. Please advise if there's a recent solution to this ongoing issue. Very frustrating.
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  • Quicken Anja
    Quicken Anja Moderator mod
    Hello @Cherin,

    Thank you for reaching out to the Community and telling us about your issue, though I apologize that you are experiencing this.

    This is a known issue that has been escalated internally, though we do not have an ETA at this time. While the investigation remains ongoing, please refer to this Community Alert for any and all available updates.

    We apologize for any inconvenience in the meantime! Thank you.

    -Quicken Anja
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  • skepper
    skepper Quicken Mac Subscription Member ✭✭
    It's now April 19 and the problem still hasn't been solved. Can Quicken post an update on what's happening and how long this will take.
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