Download error(-28)

crwinc Member
For the last week I have had trouble downloading my Citibank Visa account--repeatedly get "Download error (-28)". By repeatedly retrying the download commands (up to 6 times), I can get it to download. Today, all 5 of my bank and credit card downloads failed and it took several downloads to get it to download. I have been successful for many years of Quicken downloads--What gives??


  • Quicken Anja
    Quicken Anja Moderator mod
    Hello @crwinc,

    Thank you for reaching out to the Community and telling us about your issue, though I apologize that you are experiencing this.

    This is a known issue that has been escalated internally, though we do not have an ETA at this time. While the investigation remains ongoing, please refer to this Community Alert for any and all available updates.

    We apologize for any inconvenience in the meantime! Thank you.
    -Quicken Anja
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