Carmax Finance Download Error (-32) Mac

While searching this community I found others experiencing this same problem, So by no I would hope Quicken is aware. I have been experiencing this problem since 4/14/22. While trying to fix the issue Quicken took me to the download set up page and there I found out that the link on Quicken for Carmax login leads to a Page error 404 on their website. It appears that the log in page was moved by Carmax.

Today, I chatted with Quicken customer support and their reply was: That it is up to CARMAX to reach out to Quicken to update their connection links with Quicken. Nothing else can be done. That sounds ridiculous to me and like horrible way to run a product for your paying Quicken customers. I hope that through this community it can be addressed in a more customer friendly way.


  • Quicken Anja
    Quicken Anja Moderator mod
    Hello @MMurray,

    Thank you for reaching out to the Community and telling us about your issue, though I apologize that you are experiencing this.

    This is a known issue that has been escalated internally, though we do not have an ETA at this time. While the investigation remains ongoing, please refer to this Community Alert for any and all available updates.

    We apologize for any inconvenience in the meantime! Thank you.

    -Quicken Anja
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