Citi Bank US. Unable to download transactions

MEJ
MEJ Quicken Windows Subscription Member ✭✭
edited May 2022 in Download, Add/Update Accounts (Windows)
I have been unable to download bank account transactions from Citi Bank US for approximately one week. Only the bank accounts seem to be affected. Credit card account working fine. Is there a problem?

Best Answer

  • Quicken Anja
    Quicken Anja Moderator mod
    Answer ✓
    Hello @MEJ,

    Thank you for reaching out to the Community and telling us about your issue, though I apologize that you are experiencing this.

    We do currently have an open Alert on a known issue with Citibank that has been escalated internally, though we do not have an ETA at this time. While the investigation remains ongoing, please refer to this Community Alert for any and all available updates.

    We apologize for any inconvenience in the meantime! Thank you.

    -Quicken Anja
    Make sure to sign up for the email digest to see a round up of your top posts.

Answers

  • Quicken Anja
    Quicken Anja Moderator mod
    Answer ✓
    Hello @MEJ,

    Thank you for reaching out to the Community and telling us about your issue, though I apologize that you are experiencing this.

    We do currently have an open Alert on a known issue with Citibank that has been escalated internally, though we do not have an ETA at this time. While the investigation remains ongoing, please refer to this Community Alert for any and all available updates.

    We apologize for any inconvenience in the meantime! Thank you.

    -Quicken Anja
    Make sure to sign up for the email digest to see a round up of your top posts.

This discussion has been closed.

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