Credit alerts keep coming after subscription expired

jcs1015

I keep getting credit alerts after my subscription has expired. I can not access the reports menu to turn off the alert through the software because my subscription is expired.
I never asked to receive these alerts as I get them through another source. I have requested to opt out of all quicken emails through quicken support.

My issue is that Quicken is still accessing my financial information after our relationship has terminated. They continue to monitor my credit after being asked to stop.

Quicken Anja

Hello @jcs1015,

Thank you for reaching out to the Community regarding your issue, though I am sorry to hear that you are experiencing this.

Based on the details you described above, it would be better suited for you to contact Quicken Support directly instead as you may need Tier 2 assistance in order to have this successfully resolved. 

We apologize for any inconvenience! Thank you.