Is there a way to get past the two step authentication with TD easy web?

sord

Having problems connecting and downloading with TD easy-web. I really believe that it is the two step authentication that gets in the way. I'm thinking that the online bank sees my Quicken as a new client and asks for second step authentication of which Quicken has made no place to add the password during the connection process.

Quicken Jared

sord said:

Having problems connecting and downloading with TD easy-web. I really believe that it is the two step authentication that gets in the way. I'm thinking that the online bank sees my Quicken as a new client and asks for second step authentication of which Quicken has made no place to add the password during the connection process.

Hello @sord, 

I am sorry to hear about these issues with account connections. Thank you for discussing this with us here on the Quicken Community.  

Currently, there is an Open Alert regarding accounts associated with TD Banks and connectivity issues that is relevant to your situation. You can view the thread linked here for any other details or any available updates. 

I hope this is helpful. 

Thank you,

Quicken Jared 

sord

So I have tried what was suggested, and there is no change. When I was trying to login a screen came up asking how I wanted the password sent to me (text or voice) I chose voice and Quicken continued to try to connect, eventually failing. I never received a text. Not sure if quicken truly recognizes the request or sent the response out. I have since downloaded a TD authenticator, not sure if quicken is up to speed with authenticators though. Unfortunately I have tried to assess too many times and getting 929 code now . Will try latter , I hope quicken can come to the table with allowing authentication .

retird

I access my bank with 2 step authentication without issue in Quicken. Has been that way for years. During the process I can choose to get the code either by text or by calling my cell phone and getting a voice generated code.  Always works.  I also access all of my accounts using the Quicken Password Vault to do the One Step Updates.  TD may have the ability to turn off 2 step authentication for your account there..

sord

So after you request the code either by text or voice , does quicken bring up a window for you to put the new code into? My quicken does not give the opportunity to enter the code..
TD implied that they can not turn the two step off.

retird

After I tell it to send text it brings up another blank box called Verification Code to enter the code into. Enter the code and click and it completes the update process.

sord

Okay thanks. Quicken is not doing that for me.

retird

Do you use the Password Vault in Quicken?

sord

Yes I have the password setup in the vault for easy web but the two step verification isn't working

retird

So you get the code text'd to you from TD but can't enter it in Quicken?  Have you talked with Quicken Tech Support by phone about this?  They are available 5am to 5pm M-F PST....  Go down to Contact Us area         https://www.quicken.com/support#windows

sord

No I actual don't get the code text to me, I'm not sure quicken communicates my request back to easy web. I will try quicken tech help tomorrow thanks

retird

https://community.quicken.com/discussion/7903866/i-cant-get-quicken-to-navigate-our-td-credit-card-account-using-the-online-easyweb-protocols

Have a good night.... good luck