Home and Business R40.23 Issues (Q Win Canada)
Options

Mike Freudenthaler
Quicken Canada Subscription Member ✭✭
I am running Canada Home and Business. Two main issues with the latest release which after working with the support line for about 2 hours and having to install the prior release. First, it removes all business function and accounts once you run a validate on the file, the log tells you that it has reassigned business categories to personal. Second, any Canadian stocks that also trade on the NYSE, their stock quotes start to use the US values, it thinks they are now listed on the NYSE. So my investment values for those stocks are wrong.
Tagged:
1
Comments
-
I just tried the R40.28 and had the same results, so I had to go back to R33.7. Are others having the same issue?1
-
Mike Freudenthaler said:I just tried the R40.28 and had the same results, so I had to go back to R33.7. Are others having the same issue?
Thanks so much for bringing us these reports about the issues you are experience. I am so sorry for any frustration and distress this has caused.
I have forwarded information about this situation to the proper channels, and the matter is currently being investigated. While we cannot provide an ETA on a resolution, the problem is being analyzed in further detail.
Is there any way you might be able to provide a screenshot of the issues you are experiencing? You can do this by following the instructions provided in this thread. Please note that you may also drag or drop the image(s) into the comment before it has been posted.
We appreciate your patience, and I am sorry that you are experiencing this.
Thanks again,
Quicken Jared
(CTP-3753, CTP-3754)0
This discussion has been closed.
Categories
- All Categories
- 22 Product Ideas
- 29 Announcements
- 196 Alerts, Online Banking & Known Product Issues
- 18 Product Alerts
- 753 Welcome to the Community!
- 623 Before you Buy
- 1K Product Ideas
- 50.9K Quicken Classic for Windows
- 15.7K Quicken Classic for Mac
- 996 Quicken Mobile
- 788 Quicken on the Web
- 101 Quicken LifeHub