Check Pay Errors

When attempting to submit a payment via "Check Pay", I encounter two errors:

1. On the "Confirm Payment" pop-up, at the bottom, text says "-1 payments remain. Renews after 0/0."

2. When clicking "Pay Now" on the "Confirm Payment" pop-up, an error stating, "Check Pay Account Sync Error" is displayed.

I've shut-down and restarted Quicken a bunch of times and it doesn't correct the issues (above). At the moment, I'm unable to submit payments from within Quicken.

Thanks for your help!

Comments

  • Quicken Anja
    Quicken Anja Moderator mod
    Hello @davegutberlet,

    Thank you for reaching out to the Community to report this issue, though I apologize that you are experiencing this.

    If you haven't already, I suggest that you try to Review and Repair Payment Accounts. However, I do recommend that you save a backup of your data file first (just in case). After that, please navigate to the Bills & Income tab and click on the Gear icon on the top-right. Then, click on Review and Repair > Review and Repair Payment Accounts in the dropdown menu.

    I hope this helps!
    -Quicken Anja