Price History on Investments missing

Jiggsee
Jiggsee Member
After update and file conversion for R40.23 Version 27.1.40.23 Canada, Price History on some securities on Holding Screen is missing resulting in incorrect values for "Amount Returned YTD". The history of transactions is shown only for the the month of April when in fact transaction are present going back several years.

Comments

  • Quicken Anja
    Quicken Anja Moderator mod
    Hello @Jiggsee,

    Thank you for reaching out to the Community about your issue, though I am sorry to hear that you are experiencing this.

    Do you have a recent pre-update backup you can restore? To start with, I suggest restoring a backup file to see if the same issue occurs in the restored file. If needed, please, review this support article. Scroll down and open the blue dropdown section(s) titled Restore Quicken data and/or Restore an automatic backup for instructions on how to restore a backup.

    Let us know how it goes!
    -Quicken Anja
  • Jiggsee
    Jiggsee Member
    As mentioned in my original comment, the price history for some mutual funds are missing prior to April when in fact there are transactions and prices going back several years to 2017.
    I did a restore as suggested and there are nothing missing from the price history.