Dashboard showing accounts that no longer exist.

Question

When I have the dashboard open it shows 4 accounts I don't care about and are NOT set up as reminders. The Xfinity account doesn't even exist anymore. What I mean by doesn't exist is it has been deleted. If I go to accounts, and look at all accounts including closed, it does not show up. Yet it shows up on the dashboard. The other three are not configured as reminders but the dashboard acts as if they are and wants to configure / set them up. How do I fix this?

RichJS · Answer

Thank You

UKR · Answer

If you haven't done
so already, I'd say it's time to call Quicken Support on the phone and request
help.  Let them do a screen share session
with you to review the situation on your computer, to determine the nature of
the problem and to figure out how to fix it. Who knows ... you might have found a bug in the new Dashboard programs and they need to be made aware of it.

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RichJS · Answer

You missed the part where I said these accounts don't show up anywhere. They don't show up under accounts, they don't show up under bill manager. They don't exist. Yet they show up on the Dashboard. Example, Xfinity account. I go to account management view all accounts, including closed, and it doesn't show up. I go to bill's, click on manage bills and income reminders, and Xfinity does not show up in the list.