Why do no bank accounts update but credit and investments do

Question

I  have been plagued for the past few days in that not one of my bank accounts (checking, savings) from two diff banks are updated using One-Step-Update. All credit cards and investments are updated. I've tried resetting, deactivating and added, and logging off but nothing works. What can I do?

Phil H. · Answer

Sherlock: I'm not sure if I can ever say for sure the "fix" but I deactivated and cleared the account info of each bank account (6) one at a time and closed the app on each deactivation. Then I re-opened the app and added one, did a repair file and closed the app. Did this for all 6 accounts one at a time and all is well. It's working as it should.

Sherlock · Answer

For Ally Bank, you may want to follow: ONGOING 5/6/22 Ally Bank - CC-502/102, CC-506/106, CC-501/101

Phil H. · Answer

Thanks Sherlock. I have had to manually download but that is "old technology". I'll wait a few days and then call them if it doesn't fix itself.