Synchrony bank debits and credits reversed

CupplesJ Member ✭✭
Is anyone else experiencing with Synchrony bank credit cards that debits credits are being downloaded backwards? In other works a credit card charge is being downloaded as a payment and a credit card payment is being downloaded as a charge. This started within the last couple of days, potentially right after the most recent update? I am running Quicken R40.21 Build on windows


  • QUser004
    QUser004 Unconfirmed, Member ✭✭
    I have similar issue but all transactions are reversed . All downloaded charges show as payments and all payments show as charges
  • Quicken Jasmine
    Quicken Jasmine Moderator mod
    Hello @CupplesJ and @QUser004,

    Thank you for taking the time to visit the Community to report this issue, though we apologize that you are experiencing this.

    We have forwarded this issue to the proper channels to have this further investigated. However, we request that you please navigate to Help > Report a problem and submit a problem report with log files attached in order to contribute to the investigation. While you will not receive a response through this submission, these reports will help our teams in further investigating the issue. 

    We apologize for any inconvenience in the meantime! Thank you.
    -Quicken Jasmine
This discussion has been closed.