"Citi AAdvantage MasterCard website may be down"

i.fletcher Member ✭✭
My citibank charges aren't downloading, and this is the error message I'm getting. The website isn't down. I've had to manually enter the charges.

I've gone through the process to reset the login and to update login info.


  • i.fletcher
    i.fletcher Member ✭✭
    Here is the error message
  • Quicken Anja
    Quicken Anja Moderator mod
    Hello @i.fletcher,

    Thank you for reaching out to the Community and telling us about your issue, though I apologize that you are experiencing this.

    This is a known issue that has been escalated internally, though we do not have an ETA at this time. While the investigation remains ongoing, please refer to this Community Alert for any and all available updates.

    We apologize for any inconvenience in the meantime! Thank you.
    -Quicken Anja