How can I get bill pay to work in Quicken?

William Fee

After entering NO for my Chase Checking Account in Quicken, the error OL-393-A went away but now I cannot do online banking in Quicken

My settings for my checking account in Quicken are...

Connection Method - Direct Connect

Quicken Bill Manager - Yes = Go to Settings
Bank Bill Pay - No - Check for bank bill pay

HOW CAN I HAVE ONLINE BANKING IN QUICKEN??

Sherlock

If you were using Bank Bill Pay, I suggest you reenable it.

Note: The cause of the OL-393-A error message does not appear to be preventing the Online Services from functioning.  Hopefully, Chase will address the issue causing the benign error soon.

If you haven't already, you may want to review: 
https://community.quicken.com/discussion/7913242/updated-5-10-2022-chase-ol-393-a
https://community.quicken.com/discussion/7913185/chase-bank-ol-393-a-errors-started-5-9-22/