Chase is a mess in Quicken. Quicken now has downloaded accounts that are not mine !! Concerned about online security now.


  • Quicken Jasmine
    Quicken Jasmine Moderator mod
    Hello @timmytucker

    Thank you for contacting the Quicken Community, though I do apologize that you are experiencing this error with unrecognized Chase accounts. 

    Could you please right-click on the account that you do not recognize then select Edit/Delete Accounts and proceed to check the Customer ID field to see whether or not you recognize the username that is listed there?

    Looking forward to hearing your response. 

    -Quicken Jasmine

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