Citibank Accounts not updating

Question

I've been receiving error CC-502 when attempting to update my Citibank accounts. I've tried everything but the accounts will not update. Please advise.

Quicken Anja · Answer

Hello @Tami Joachim Brzenk,

Thank you for reaching out to the Community to report this error, though we apologize that you are experiencing this.

This is a known issue that has been escalated internally, though we do not have an ETA on resolution. While the investigation remains ongoing, please refer to this Community Alert for any and all available information and updates.

We apologize for any inconvenience in the meantime! Thank you.