Sam's Club Mastercard CC-501

Greg Brown
Greg Brown Quicken Windows Subscription Member ✭✭✭✭
edited July 2022 in Download, Add/Update Accounts (Windows)
Cannot add Sam's club MasterCard, receiving cc-501.
Quicken HB&RP R40.21
Windows 10 PRO 21H2 current.

Quicken Classic - R62.16, Windows 11 PRO current on updates

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Comments

  • Quicken Jasmine
    Quicken Jasmine Moderator mod
    Hello @Greg Brown,

    Thank you for contacting the Quicken Community, though I do apologize that you are experiencing this error when attempting to add your Sam's Club Mastercard account(s).

    I have located a Support Article that discusses steps to take when presented with a CC-501 error. You may follow this link to access that FAQ. 

    As per the instructions within the FAQ:

    If this occurs when trying to add an account

    Wait 24 hours and try to add the account again. If you are still getting the error after waiting 24 hours, please Contact Support.

    I hope this helps!

    -Quicken Jasmine

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  • Greg Brown
    Greg Brown Quicken Windows Subscription Member ✭✭✭✭
    Support was no help. They just asked me to submit a "Problem Report" and they indicated this was a known issue...

    Quicken Classic - R62.16, Windows 11 PRO current on updates

  • Greg Brown
    Greg Brown Quicken Windows Subscription Member ✭✭✭✭
    Thia appears to have been resolved...

    Quicken Classic - R62.16, Windows 11 PRO current on updates

This discussion has been closed.

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