Care Credit card - reversed transactions - payments vs charges

kevin55

I have a credit card called care credit. lately when i download the transactions for it Quicken list the payments i have made as new charges and new charges as payments.
this kinda is no good. I searched the site and found similar issues with other banks but no solution

Quicken Jasmine

Hello @kevin55,

Thank you for reaching out to the Quicken Community to share that you are experiencing this issue, though I do apologize for the frustration. 

We have forwarded this issue to the proper channels to have this further investigated. In the meantime, we request that you please navigate to Help > Report a problem and submit a problem report with log files attached in order to contribute to the investigation.

While you will not receive a response through this submission, these reports will help our teams in further investigating the issue. 

Thank you!