cc and bank downloads showing icon for new transactions when there are none

proflaw
proflaw Member ✭✭✭
edited November 2022 in Errors and Troubleshooting (Windows)
For the past month, I periodically see the icon for new transactions in credit card and bank accounts, but there are none. Has anyone else noticed this? Accounts are with Citibank and Fidelity.

Comments

  • Ps56k2
    Ps56k2 Quicken Windows Subscription Alumni ✭✭✭✭
    Might be due to Pending Transactions.... when seen, go check with the online website for Citi and Fidelity
  • Quicken Jasmine
    Quicken Jasmine Quicken Mac Subscription Moderator mod
    Hello @proflaw, 

    Thank you for contacting the Quicken Community, though I do apologize that you are experiencing this issue. 

    This could be due to pending transactions and some new features that we are currently working on. However, I have located a Support Article that you may find to be of use regarding Quicken saying there are transactions to accept yet no transactions downloaded. You may follow this link to access that FAQ. Please keep in mind that it is recommended to save a backup before proceeding with troubleshooting steps in the event that you would like to return to your original starting position. 

    I hope you find this to be of use!

    -Quicken Jasmine

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