update for error 102 with citibank

AmmasArati
AmmasArati Member ✭✭
update for error 102 with citibank

Answers

  • AmmasArati
    AmmasArati Member ✭✭
    what is the latest on this issue. When will we be able to access Citibank accounts
  • Quicken Anja
    Quicken Anja Moderator mod
    Hello @AmmasArati,

    Thank you for taking the time to visit the Community and telling us about your issue, though I apologize that you are experiencing this.

    The issues with Citibank are known issues that have been escalated internally and are being worked on, though we do not have an ETA on resolution. While the investigation remains ongoing, please refer to the Community Alerts found here and here for any and all available information and updates.

    We apologize for any inconvenience in the meantime and appreciate your patience! Thank you.
    -Quicken Anja
  • UKR
    UKR SuperUser ✭✭✭✭✭

    You may need to allow Quicken access to your Citi account at https://citi.com/datamanagement

  • Janice Foutz
    Janice Foutz Member
    I recently was required by citi to change my password so I went to https://citi.com/datamanagement
    and after following instructions it let me change my password in Quicken. I had to do the update 3 times to get the screen, so don't give up.
  • Susie
    Susie Member ✭✭✭
    UKR said:

    You may need to allow Quicken access to your Citi account at https://citi.com/datamanagement

    Didn't work for me.  Still get the error message in Quicken and was unable to add access through Citi
  • Don WM
    Don WM Member
    Nope - didn't work for me.
  • Don WM
    Don WM Member
    Why is this taking so long to resolve? This has been going on for months!
  • Susie
    Susie Member ✭✭✭
    Thank you for the update.  It's been 4 weeks for me that I am unable to connect to Citibank

  • Susie
    Susie Member ✭✭✭
    Once this code issue is resolved, do we use Web Connect or Quicken Connect to download from Citibank??
  • AmmasArati
    AmmasArati Member ✭✭
    I don't know. I'm hoping tech support can assist if we have connectivity problems once this issue is resolved.
  • VTebifront
    VTebifront Member
    Ok. Today is July 4 and it is not a happy independence day for me. This download issue with Citibank continues to drive me nuts. Sometimes it works, sometimes it doesn't. Sometimes it tells me I have some number of new transactions and I go to the register and there are no new transactions. I have not been able to download any transactions from Citibank since June 26. I know that others have waited longer. I can't believe that Quicken and Citibank can't get this resolved.
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