R41.10 works fine on desktop. On laptop the top row menu “File. Edit. View. Tools" does not show.

Mwells7

R41.10 works fine on desktop. On my laptop the top row “File. Edit. View. Tools. etc. does not show. So I can’t do anything.

[Deleted User]

Try this.  Go to Edit->Preferences->Navigation and click on "Use Classic Menus".  Click it off and on a few times to see if it "wakes up" the tool bar.  I would also reboot your computer and Quicken, if it doesn't still show.

NotACPA

But before that, try  clicking on the * symbol that's on the top line of your Q window, 3 positions to the left of the X to exit Q.  It's a toggle between showing the Tool Bar and hiding it.

Chris_QPW

I think both of you are missing the fact that he is talking about the File, Edit, ... application menu bar, not the Quicken toolbar.

F11 will toggle showing the Quicken toolbar, but not the application menu bar.  And note the button symbol is ^ not * for that toggle.

I'm not sure why the application menu bar isn't showing, but it is most likely a "Windows scaling" problem.
Or if you are using a second display then make sure that the display where you have Quicken is set to be your main display.  Quicken sizes things to the main display even if Quicken is on another display.

[Deleted User]

@chris_QPW - I called it a toolbar because I didn't know what to call it.  I had the same thing happen to me years ago, and when I checked "use Classic Menus" that menu row reappeared.  Then I unchecked it and the standard menu row appeared.

Chris_QPW

@Damian How are you supposed to click on "Use Classic Menus" if this row is gone?

[Deleted User]

@Chris_QPW I explained it in my initial response:

Damian said:

Try this.  Go to Edit->Preferences->Navigation and click on "Use Classic Menus".  Click it off and on a few times to see if it "wakes up" the tool bar.  I would also reboot your computer and Quicken, if it doesn't still show.

Chris_QPW

You can't click on Edit if Edit doesn't exist.

Chris_QPW

Actually, one might try holding down the Alt key and selecting V and see if the view menu comes up, and then toggle Classic Menus.  Or Atl+E for the Edit menu.

[Deleted User]

@chris_opw - I couldn't remember how I got there, but I do remember being able to get into Preferences.  But nevertheless, I hope @mwells7 gets this issue resolved, and shares the resolution.

@mwells7 - please see use the shortcut keys that @chris_opw shared, that will allow you to get to "Preferences"

Thank you Chris