Data File Password Quit Working
I successfully logged into Quicken on my MacBook Pro just prior to going on a two week vacation. When I returned from vacation and tried to log into Quicken, Quicken for Mac would not recognize my data file password. Interestingly enough, my password worked to get into the Quicken website. After spending about four hours over two days on the phone with Apple Care Tiers 1, 2, and 3 support, Apple Care determined that they could not come up with a way for me to change or delete my data file password so my only option is to create a new data file and effectively start over. The other ramification of this is that all the transactions that I have entered previously over many years and the related balances are no longer available to me. This is totally unacceptable.
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