UNable to connect to Citibank for a few weeks

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silsurf
silsurf Member ✭✭
edited July 2022 in Download, Add/Update Accounts (Mac)
I have been unable to connect to my Citibank account from two different Quicken Accounts for a few weeks. Error code: AGGREGATOR_IN_ERROR (FI_TIMEOUT:FDP_102). I have tried creating a new account, but get the same error code.

I go through this every few years it seems, but usually I can connect by creating a new account. Any thoughts appreciated.

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  • Quicken Anja
    Quicken Anja Moderator mod
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    Hello @silsurf,

    Thank you for taking the time to visit the Community and telling us about your issue, though I apologize that you are experiencing this.

    The issues with Citibank are known issues that have been escalated internally and are being worked on, though we do not have an ETA on resolution. While the investigation remains ongoing, please refer to the Community Alerts found here and here for any and all available information and updates.

    We apologize for any inconvenience in the meantime and appreciate your patience! Thank you.

    -Quicken Anja
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  • UKR
    UKR SuperUser ✭✭✭✭✭
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    Citi Credit Cards only: authorization problems or CC-502

    You may need to allow Quicken access to your Citi credit card account at https://citi.com/datamanagement
    This may not work for Citi Checking, Savings accounts

This discussion has been closed.

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