First National Bank problems (FNBO)

I have also been struggling with this problem for a long time - over a year. Very frustrating and will probably prevent me from renewing my subscription. I don't mind the lag, but the online balance needs to match the transactions downloaded each time.

Now TONIGHT, 6/16/22, I did a sync and no transactions downloaded. I last reconciled on 6/10. Tonight Quicken did an update when I opened it, so perhaps this is the problem. But I have no transactions downloading in Quicken since 6/10.


  • Quicken Anja
    Quicken Anja Moderator mod
    Hello @Dairygirl88,

    Thank you for reaching out to the Community and telling us about your issue, though I am sorry to hear that you are experiencing this.

    If you haven't already, I suggest you try signing out of your data file completely and then signing back in to refresh the registration token for your Online Connected Services. However, I do recommend that you first save a backup file prior to performing these steps.
    1. Navigate to Edit
    2. Preferences...
    3. Quicken ID & Cloud accounts
    4. Click Sign in as a different user (or it might say Sign in using a different Quicken ID)
    5. Follow the prompts to Sign Out
    6. Sign back in using your Quicken ID (email) and password 
    Once that is done, see if the issue still continues to persist.

    I hope this helps!

    -Quicken Anja
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