Very slow and unstable performance after moving file to a new computer
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Elizabeth P
Quicken Windows Subscription Member
I moved a file from my PC to my laptop. The performance is horrible- very very slow, grays out and then comes back but not doing what was started. I reinstalled Quicken after manually uninstalling the old version. Then went back to the PC and copied the file again and reinstalled it. Still having problems.
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Comments
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Hello @Elizabeth P,
Thank you for reaching out to the Community and telling us about your issue, though I apologize that you are experiencing this.
To start with, I suggest that you please try validating and/or super validating your data file. However, I do recommend that you first save a backup file prior to performing these steps.
Validate:- File
- Validate and Repair File...
- Validate File
- Click OK
- Close the Data Log
- Close Quicken (leave it closed for at least 5 secs)
- Reopen Quicken and see if the issue persists.
Super Validate:- File
- Hold CTRL + Shift and click Validate and Repair File...
- Super Validate File
- Click OK
- Close the Data Log
- Close Quicken (leave it closed for at least 5 secs)
- Reopen Quicken and see if the issue persists.
-Quicken Jasmine
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Slow performance?
How much RAM do you have installed on your laptop?
What version Windows are you using?
After Quicken has been started, what does Windows Task Manager show about "% Memory" usage and "% Disk" busy of your C: - drive?
I have recently upgraded an abysmally slow Windows 8.1, Quicken R 41.10 laptop from 4 GB RAM to 8 GB RAM and the computer now performs very well. I no longer see "96% Memory usage" combined with "100% C- drive busy" just trying to do something, anything on the computer.
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